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What You'll Learn LIVE At The [VIRTUAL] Retail Success Summit! (And SAVE $700!)

There’s no doubt that 2020 has been crazy. Actually, beyond crazy. Each and every one of us has been tested in many, many ways.

Life is different.

BUSINESS IS DIFFERENT… are you?

Has your store made the breakthroughs necessary to excel – or are you hoping that things will go back to the way they were pre-pandemic? If you are, you’re dreaming – and it’s about to turn into a nightmare.

Because don’t kid yourself, this thing isn’t done yet. Not by a long shot…

If there is one thing we learned through this whole s%#t show, It’s that we can’t control what’s happening. The only thing we can control is how we react. And how you react is determined by what you know. It’s that simple. When you know what to do you make good decisions quickly. You act with confidence.

You need…
New insights into how retail is changing so you can be ahead of the curve, not caught helplessly behind it.

New skills and strategies that are going to work NOW and keep working no matter what new craziness is in our future.

New m…
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Are You Paying Too Much for Credit Card Processing? (The answer is yes)

Part of the process of consulting is partnering with businesses that have been impactful for us at Springfield Music and sharing them with others.

We started using Merchant Cost Consulting earlier this year. These guys are former banking and credit card reps who go and negotiate your processing rates on your behalf. Now, like most of you, we are pretty aggressive about shopping our processing rate around, so I wasn't sure they would be able to save us much money. Boy, was I wrong.

On average they are saving us $600 per month. The deal is we split it 50/50 with them for so many months, after that all of the savings are ours to keep. Plus, they keep an eye on your fees during this time to make sure those @#$% credit card processors don't find a way to jack up your rate again.

They are good folks, and they actually do what they say they do. Actually, in our case, they under promised and over delivered. They estimated $500 per month in savings, and it's been closer to $600.

W…
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Leslie Faltin - Instrumental Music Center - Tucson, AZ. How IMC is coping with COVID and more!

Leslie and I talk about how IMC came to be, the difficulties she has with dealing with all of the COVID stuff, the difficulties of starting a store from scratch, and so much more! Also, now available with video on YouTube! https://www.youtube.com/channel/UC4xTcg7_2h7p9AHY1L3fx6w
Listen by searching for Music Retail Podcast on your favorite podcast app, or you can listen on the web.
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Chuck Surack - Sweetwater. How does one build a business that lasts - all starting from their home!

Sweetwater is on track to soon be a billion dollar business - one with almost no debt, a terrific reputation in the industry and with customers. How did Chuck do it? And how is he managing his business during the COVID pandemic of 2020? Plus, like a good box of Raisin Bran, there are TWO SCOOPS of new parts of the Sweetwater story unveiled in this episode! Listen and be the first to know what’s coming next for this super giant!
Listen by searching for Music Retail Podcast on your favorite podcast app, or you can listen on the web.
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Frank Pampenella - PM Music Center. A former upstart becomes a major player in Chicago!

From humble beginnings to a major player in the school music scene in Chicago, Frank Pampenella has guided PM Music Center to annual growth year after year. Hosted by Donovan Bankhead, President at Springfield Music, Inc - a NAMM Top 100 Full-Line Instrumental Music Retail Business. Listen by searching for Music Retail Podcast on your favorite podcast app, or you can listen on the web.
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Gabriel O’Brien - the Retail Rebel! This is an MBA in Retail Marketing. You’re Welcome. :)

Gabriel O’Brien - the Retail Rebel! This is an MBA in Retail Marketing. You’re Welcome. :)
This episode we discuss leadership, what to do when you've hit the ceiling, how to get the most out of your video content, and so much more. If you'd like video or marketing help, reach out to gabe at Gabriel@upperhandstudios.com or visit his website Upperhandstudios.com. Hosted by Donovan Bankhead, President at Springfield Music, Inc - a NAMM Top 100 Full-Line Instrumental Music Retail Business. Listen by searching for Music Retail Podcast on your favorite podcast app, or you can listen on the web.
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