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Candyman Strings & Things - Rand & Cindy Cook

Yet ANOTHER interview from a NAMM Top 100 Dealer of the Year! Cindy and Rand Cook share their thoughts, insights, and the challenges they see in our industry and in running their business as it celebrates it’s 50th Anniversary.

Listen through your favorite podcast app, or on the web.
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Are You Paying Too Much for Credit Card Processing? (The answer is yes)

Part of the process of consulting is partnering with businesses that have been impactful for us at Springfield Music and sharing them with others.

We started using Merchant Cost Consulting earlier this year. These guys are former banking and credit card reps who go and negotiate your processing rates on your behalf. Now, like most of you, we are pretty aggressive about shopping our processing rate around, so I wasn't sure they would be able to save us much money. Boy, was I wrong.

On average they are saving us $600 per month. The deal is we split it 50/50 with them for so many months, after that all of the savings are ours to keep. Plus, they keep an eye on your fees during this time to make sure those @#$% credit card processors don't find a way to jack up your rate again.

They are good folks, and they actually do what they say they do. Actually, in our case, they under promised and over delivered. They estimated $500 per month in savings, and it's been closer to $600.


Episode 6: Menzie Pittman - Contemporary Music Center - 2016 NAMM Dealer of the Year

Today's conversation with Menzie covers authenticity, competing against big-box stores and franchises, and being involved with the NAMM fly-in for music advocacy. Hosted by Donovan Bankhead, President at Springfield Music, Inc - a NAMM Top 100 Full-Line Instrumental Music Retail Business. Listen via your favorite podcast app, or at h

WhizBang! Retail Success Summit - SAVE $700!

My friends at Whizbang Retail Training are hosting an amazing retail success summit July 9th and 10th in Grand Rapids, MI. I went for the first time last year because I was curious to see what it was all about. I have been in retail for over 20 years and have been very active in attending and presenting at my industry’s trade shows, so I wasn’t sure if I would get much out of this event, but boy was I in for a surprise!

During this two day event you get to hear from some terrific guest speakers, as well as the folks from WhizBang. I left that event with some new relationships, and pages of ideas that I could put to work in my business IMMEDIATELY!

I highly encourage you to attend. And my friends at WhizBang are going to make it easier for you to go. Just follow my referral link and use the promo code INSPIRE and you will save $700 off the $997 price! That makes your price to attend this event only $297! I promise you will find it worth your time and money to attend!

You can register …

Music Retail Podcast Ep. 5: Dealing with ownership transitions in a generational business, coming back from bankruptcy, and why you should be doing more with music advocacy

In this episode, Tristann Rieck, owner of Brass Bell Music in Milwaukee, WI talks about dealing with ownership transitions in a generational business, coming back from bankruptcy, and why you should be doing more with music advocacy.
Listen here, or on your favorite podcast app!