Music Retail Consulting

  Learn everything you’ve ever wanted to know about me (and then some) in this very special episode.

  In addition to Believe in Music Week, we also talk the highs and lows of our industry, life lessons learned thus far, and more!

  A second generation business is always a challenge - even more so when the first generation was a local LEGEND that ran the entire business from his head!

  Today’s conversation was really interesting. Laura purchased Nick Rail Music in the fall of 2019, right before the global pandemic. We discuss how things are going, her background, and we had a really interesting and honest conversation about sexism in MI - you’ll definitely want to tune in!

Part of the process of consulting is partnering with businesses that have been impactful for us at Springfield Music and sharing them with others. We started using Merchant Cost Consulting earlier this year. These guys are former banking and credit card reps who go and negotiate your processing rates on your behalf. Now, like most of you, we are pretty aggressive about shopping our processing rate around, so I wasn't sure they would be able to save us much money. Boy, was I wrong. On average they are saving us $600 per month. The deal is we split it 50/50 with them for so many months, after that all of the savings are ours to keep. Plus, they keep an eye on your fees during this time to make sure those @#$% credit card processors don't find a way to jack up your rate again. They are good folks, and they actually do what they say they do. Actually, in our case, they under promised and over delivered. They estimated $500 per month in savings, and it's been closer to $6

  Maureen Doron, from women’s fashion retailer Skirt, shares with us what is clienteling and how it can dramatically grow your revenues. THIS IS ONE OF MY FAVORITE INTERVIEWS - IT’S A MUST LISTEN!